FAQ

Welcome to Playday's FAQ section! Here you will find answers to commonly asked questions about our programs and holidays. Whether you're curious about our destinations, scratch card prices, or activities, we've got you covered. If you don't find the answers you're looking for, feel free to reach out to our friendly team for assistance.

ARE THEY PEOPLE PROHIBITED FROM PLAYING PLAYDAY?

Yes. Patients of severe medical condition, an accused standing trial in court & a person under 18 years.
WHAT IS PLAYDAY?

PLAYDAY is a travel lottery retailer that offers players a chance to win holiday trips through instant scratch and win card of PLAYDAY BOT random selections.
CAN I CHOOSE MY OWN NUMBERS WHEN PURCHASING A PLAYDAY TICKET?

No. Our selection model does not require numbers to be selected to determine a winner.
WHEN DO I CHOOSE MY HOLIDAY DESTINATION?

Holiday destination (usually a single destination) are chosen out of the several available destinations when the player wins.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.